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Your Privacy Matters at rece88

We know your account data—payments, gameplay history, personal details—are yours. Our privacy policy outlines exactly what information we collect when you open an account or make a deposit…

Account and payment data encryptedYour data stays in your handsTransparent collection and useSupport available 24/7 to help
rece88 Your Privacy Matters at rece88
PRIVACY HELP & CONTACT

How to Request Changes to Your Data

If you want to see what data we hold about you, correct an error in your account profile, or request deletion, reach out to our support…

Live Chat Open the chat bubble in the bottom right of your account lobby or this…
Email Support Send your request to our privacy team at [email protected] with your account email.
Account Settings Go to Settings > Privacy & Data in your account dashboard to download your…
DATA SECURITY & RIGHTS

How We Safeguard Your Information

rece88 uses SSL encryption on every login and payment screen so your data travels securely between your device and our servers.

SSL Encryption

All transfers between your device and rece88 are encrypted. Payment pages use the same security standard as banking apps. Your DANA, OVO, GoPay and QRIS transactions stay private.

Data Separation

Personal data and payment information are stored in separate secure systems. Even our internal teams can only access the data needed for their role. No cross-selling of your information.

Password Security

Your password is one-way encrypted and cannot be recovered by us or stolen in a breach. We never ask for your password via email or chat. Change it anytime in Settings > Security.

Breach Response

If we detect unauthorized access to your account, we notify you immediately and reset your session. Suspicious withdrawals are blocked pending your verification. Report concerns to [email protected].

Data Retention

Active account data is kept for the life of your account. After closure, personal data is deleted within 30 days; gameplay and payment records are retained for 7 years where local law permits.

Privacy Updates

We review this policy quarterly. Changes are announced in your account dashboard 30 days in advance. Continuing to play after the update date means you accept the new terms.

Frequently Asked Privacy Questions

Use the Forgot Password link on the login screen. We'll send a reset link to your registered email. Click it to create a new password. This link expires after 24 hours for security. If you don't receive the email, check your spam folder or contact live chat support.

Yes. Go to Settings > Privacy & Data and select Download My Data. We'll email you a complete file within 3 business days, including your profile, deposit history, gameplay records and any personal preferences you've saved in your account.

No. We only share payment data with the processors handling DANA, OVO, GoPay and QRIS transactions—they need it to complete your deposit or withdrawal. We never sell your name, email or gameplay data to third parties, advertisers or data brokers.

Open Settings > Account > Close Account. Confirm your identity. Your account closes immediately; your data is anonymised within 30 days. Deposits you've made are held separately under payment law and remain accessible where local law permits; contact support for withdrawal details.

We record which games you play, your session length, bet sizes, and win/loss outcomes. This helps us show you your favourite tables and slots when you log in next time. We also log your device type and IP address to detect fraud and prevent account sharing. You can disable game history in Settings.

Yes. All DANA, OVO, GoPay and QRIS payments are processed through secure third-party gateways with PCI DSS encryption. We don't store full card or mobile details—only a token that links your account to your chosen payment method. Your actual banking credentials stay between you and your bank.

Personal data (name, email, phone) is deleted within 30 days. Gameplay and payment records are kept for 7 years where local law permits, to handle disputes and comply with local financial regulations. You can request earlier deletion where permitted; contact support to discuss your region's rules.